The open registry of Service Level Agreements
Community-maintained SLA data — uptime commitments, credit tiers, and claim deadlines — for cloud, SaaS, and developer platforms. No login. Free JSON API. Contribute via GitHub PR.
159
Vendors
1245
Services tracked
22
Categories
100%
Free & open
| Vendor | Category | SLA uptime | Max credit | Claim window |
|---|---|---|---|---|
| Security & Identity | 99.9% | 25% | 30d | |
| Communication & Collaboration | 99.999% | 100% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| Content & Media | 99.9% | 30% | 30d | |
| HR & People Operations | 99.9% | 15% | 60d | |
| Finance & Payments | 99.99% | — | — | |
| Marketing & Analytics | 99.9% | — | — | |
| Productivity & Collaboration | 99.9% | 30% | 30d | |
Akamai | CDN & Edge | 100% | 100% | 30d |
| Cloud Infrastructure | 99.997% | 100% | 30d | |
| Monitoring & Observability | 99.9% | 30% | 30d | |
| AI & Machine Learning | 99.9% | — | — | |
| Productivity & Collaboration | 99.9% | — | — | |
| DevOps & Development | 99.9% | 50% | 30d | |
| Security & Identity | 99.99% | 50% | 5d | |
AWS | Cloud Infrastructure | 100% | 100% | 30d |
| Cloud Infrastructure | 99.999% | 100% | 30d | |
| Cloud Infrastructure | 99.9% | 100% | 30d | |
| HR & People Operations | 99.9% | — | — | |
| E-commerce | 99.99% | — | — | |
| DevOps & Development | 99.9% | 25% | 30d | |
| Security & Identity | 99.9% | — | — | |
| Enterprise Software | 99.9% | 15% | 30d | |
| Other SaaS | 99.9% | 15% | 30d | |
| Finance & Payments | 99.99% | — | — | |
| Marketing & Analytics | 99.9% | 30% | 30d | |
| DevOps & Development | 99.9% | 25% | 30d | |
| DevOps & Development | 99.9% | — | — | |
| Productivity & Collaboration | 99.9% | — | — | |
| CDN & Edge | 100% | 25% | 30d | |
Cloudinary | CDN & Edge | 99.9% | 100% | 30d |
| AI & Machine Learning | 99.9% | — | — | |
| Database & Data Infrastructure | 99.99% | 100% | 30d | |
| Content & Media | 99.95% | 30% | 30d | |
| Other SaaS | 99.9% | 15% | 30d | |
| Finance & Payments | 99.9% | 15% | 30d | |
| Security & Identity | 99.99% | 25% | 30d | |
| Database & Data Infrastructure | 99.95% | 100% | 30d | |
| Monitoring & Observability | 99.9% | — | — | |
| Other SaaS | 99.9% | 25% | 30d | |
| Cloud Infrastructure | 99.99% | 100% | 30d | |
| Other SaaS | 99.9% | 25% | 30d | |
| Enterprise Software | 99.99% | 25% | 30d | |
| Productivity & Collaboration | 99.9% | 30% | 30d | |
| Monitoring & Observability | 99.5% | 30% | 30d | |
| Monitoring & Observability | 99.95% | 100% | 30d | |
Fastly | CDN & Edge | 100% | 100% | 30d |
| Productivity & Collaboration | 99.9% | 30% | 30d | |
| Database | 99.95% | 100% | 30d | |
| Communication & Collaboration | 99.99% | 100% | 30d | |
| Database & Data Infrastructure | 99.9% | 100% | 30d | |
| Security & Identity | 99.99% | 25% | 30d | |
| CRM & Sales | 99.9% | 25% | 30d | |
| Communication & Collaboration | 99.9% | 25% | 30d | |
| Cloud Infrastructure | 100% | 50% | 30d | |
| Communication & Collaboration | 99.99% | 100% | 30d | |
| DevOps & Development | 99.9% | 25% | 30d | |
| DevOps & Development | 99.95% | 100% | 30d | |
| Productivity & Collaboration | 99.9% | 15% | 30d | |
| Monitoring & Observability | 99.9% | 30% | 10d | |
| HR & People Operations | 99.9% | 25% | 30d | |
| HR & People Operations | 99.9% | — | — | |
| DevOps & Development | 99.9% | 100% | 30d | |
| Monitoring & Observability | 99.9% | 25% | 30d | |
| Other SaaS | 99.9% | — | — | |
| Cloud Infrastructure | 99.95% | 100% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| CRM & Sales | 99.95% | 30% | 30d | |
| AI & Machine Learning | 99.9% | — | — | |
| Cloud Infrastructure | 100% | 10% | 3d | |
| Communication & Collaboration | 99.9% | 25% | 30d | |
| Security & Identity | 99.9% | 25% | 30d | |
| Other SaaS | 99.9% | 15% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| Integration & Automation | 99.99% | 100% | 30d | |
| Security & Identity | 99.9% | 25% | 30d | |
| DevOps & Development | 99.99% | 50% | 5d | |
| HR & People Operations | 99.9% | 25% | — | |
| DevOps & Development | 99.9% | — | — | |
| Business Intelligence | 99.9% | 100% | 30d | |
| Communication & Collaboration | 99.9% | 25% | 30d | |
| Communication & Collaboration | 99.99% | 100% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| Other SaaS | 99.9% | 100% | 60d | |
| Enterprise Software | 99.999% | 100% | 30d | |
| Enterprise Software | 99.9% | 100% | 30d | |
| Communication & Collaboration | 99.9% | 30% | 30d | |
| Monitoring & Observability | 99.9% | 25% | 30d | |
| Productivity & Collaboration | 99.9% | 30% | 30d | |
| Database & Data Infrastructure | 99.995% | 100% | 30d | |
| Integration & Automation | 99.99% | 15% | 10d | |
| Content & Media | 99.9% | 100% | 30d | |
| Database & Data Infrastructure | 99.95% | 100% | 30d | |
| Cloud Infrastructure | 99.99% | 100% | 30d | |
| Finance & Payments | 99.95% | 15% | 30d | |
| Monitoring & Observability | 99.95% | — | — | |
| Other SaaS | 99.99% | 100% | 30d | |
| Productivity & Collaboration | 99.9% | 30% | 3d | |
| Cloud Infrastructure | 99.995% | 100% | 30d | |
| Security & Identity | 99.99% | 100% | 5d | |
| Security & Identity | 99.9% | 25% | 30d | |
| AI & Machine Learning | 99.9% | 25% | 30d | |
| Monitoring & Observability | 99.9% | 30% | 30d | |
| Security & Identity | 99.99% | 100% | 1d | |
| HR & People Operations | 99.9% | 15% | 30d | |
| Finance & Payments | 99.99% | — | 30d | |
| Security & Identity | 99.99% | 25% | 30d | |
| CRM & Sales | 99.9% | — | — | |
| Finance & Payments | 99.9% | — | — | |
| Database & Data Infrastructure | 99.999% | 100% | 30d | |
| DevOps & Development | 99.9% | 25% | 30d | |
| Security & Identity | 99.999% | 25% | 30d | |
| Business Intelligence | 99.9% | 25% | 15d | |
| Enterprise Software | 99.9% | 25% | 30d | |
| Finance & Payments | 99.9% | — | — | |
| Database & Data Infrastructure | 99.999% | 100% | 30d | |
| Communication & Collaboration | 99.999% | 100% | 30d | |
| HR & People Operations | 99.9% | — | — | |
| CRM & Marketing | 99.9% | 15% | 30d | |
| Content & Media | 99.9% | 100% | 30d | |
| Enterprise Software | 99.9% | 15% | 30d | |
| DevOps & Development | 99.9% | 25% | 30d | |
| Monitoring & Observability | 99.9% | 25% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| Communication & Collaboration | 99.95% | 100% | 30d | |
| Security & Identity | 99.9% | 25% | 30d | |
| Enterprise Software | 99.9% | — | — | |
Shopify | E-commerce | 99.99% | 100% | 30d |
| Communication & Collaboration | 99.99% | 30% | — | |
| Productivity & Collaboration | 99.9% | 25% | 30d | |
| Database & Data Infrastructure | 99.9% | 100% | 30d | |
| Monitoring & Observability | 99.9% | 50% | 30d | |
| Marketing & Analytics | 99.9% | 25% | 30d | |
| Finance & Payments | 99.9% | — | — | |
Squarespace | E-commerce | 99.9% | 25% | 30d |
| Finance & Payments | 99.99% | 100% | 30d | |
| Database & Data Infrastructure | 99.9% | 100% | 30d | |
| Enterprise Software | 99.9% | — | — | |
| Business Intelligence | 99.9% | 25% | 30d | |
| Communication & Collaboration | 100% | 100% | 30d | |
| Security & Identity | 99.95% | 25% | 30d | |
| Communication & Collaboration | 99.95% | 100% | 30d | |
| Enterprise Software | 99.9% | — | — | |
| HR & People Operations | 99.9% | 15% | 30d | |
| Storage & Backup | 99.9% | 25% | 30d | |
| Cloud Infrastructure | 99.99% | 100% | 30d | |
| Content & Media | 99.9% | 25% | 30d | |
| Communication & Collaboration | 99.999% | 100% | 30d | |
| Communication & Collaboration | 99.99% | 100% | 30d | |
| E-commerce | 99.9% | — | — | |
| E-commerce | 99.9% | 10% | 30d | |
| HR & People Operations | 99.9% | 25% | 30d | |
| HR & People Operations | 99.7% | 25% | — | |
| Finance & Payments | 99.9% | 25% | 30d | |
| Integration & Automation | 99.9% | 30% | 30d | |
| Communication & Collaboration | 99.9% | 100% | 45d | |
| CRM & Sales | 99.9% | 100% | 30d | |
| Communication & Collaboration | 99.999% | 25% | 30d | |
| Security & Identity | 99.999% | 25% | 30d |